What is your delivery time?
7-10 days for products in stock. 40-50 days for out-of-stock products depending on the product category and order quantity.
Can you make OEM or ODM? Can you help to do package/artwork design for us?
Yes, OEM/ODM/Private-labelling based on your product design, specifications, and packaging are all welcome. We also have a full studio and graphic design team for product photography, customized logos and package/artwork design.
Can you customize our logo and follow our branding requirements?
Yes, we can customize logos and any branding requests are strictly adhered to.
Can you provide the product material for us to do promotions?
Yes, we can share high resolution product photos without watermarks. And any product information that our customer needed for promotion are all available
How much will the shipping charges be?
The cost is dependent on the shipping method. Please provide your preferred destination and shipping mode (Air, Sea or Express) and we will provide the cost and shipping time.
Which shipping ports do you used normally?
We ship from Shanghai or Ningbo ports. However, we can also ship from other ports to your preferred destination with cost adjustments.
What are your payment terms or third-party payments?
We accept credit cards or payments via Alibaba platform. We also accept payments through T/T, L/C, PayPal, and Western Union.
What is the MOQ?
Our Minimum Order Quantity is normally 100 units. Contact us if there are some special circumstances where a lower number is required.
Do you have Accreditations or Third-Party certifications?
We are an ISO 9001 accredited manufacturer, and our QA/QC processes are governed by internationally accepted standards. Any products we supply have been certified and tested to ASTM, CE, UL, SGS, TUV, and other global standards.
What other services do you provide?
On top of our extensive experience and knowledge in manufacturing, we also provide Packaging & Merchandising, Inventory Management and Marketing Solutions to help boost your bottom line.