Q:What kind of files do you accept for printing? File in AI, PDF, Core Draw, 3D max or maya, high resolution JPG also works.
Q: How to receive a sample from us? 1.For exsiting stock sample,you can buy from wholesale on line selling or place sample order for us directly. It depends on quantity and our cooperation, we may also recommend you free samples 2.For custom sample, you can send your own designs and sample cost will be discussed according to different value of samples.Sample fee will be refund after order.
Q: How to place an order?Click here to send the inquiry. Send us inquiry--- receive our quotation—negotiate order details—confirm the sample—sign the contract—pay deposit mass production—cargo ready—balance/delivery—further cooperation.
Q: How to settle payment? Bank T/T, L/C, Ali-pay, West Union, Paypal.Our normal payment terms is 30% deposit in advance and balance before shipment.
Q:What is your term of delivery? We accept EXW, FOB. You can choose the one which is the most convenient or cost effective for you.
Q: Our guarantee on quality? A:We are committed 100% customer satisfaction.Above all, Quality is priority. We always know the importance to quality control fromthe very beginning to the very end. In addition, our factory has gained SGS and MA authentication and the supplier assessment of Alibaba. Welcome to our factory or ask us to send you video call.
Q: What kind of certificate can comply with? SGS, REACH Lead, cadmium & nickel free which can meet European & USA standard.