Q1. Can I get a sample for testing? Re: Yes of course you can. After paid for sample cost and shipping, we will delivery it according to your request.
Q2.What's the warranty?
Re: 2year warranty. After expired warranty and sent back to our company, we will still try our best to repair for you without repair cost (except change new accessories).
Q3.What are the OS do your computers support?
Re: Support Win7/8/10/11 pro os , Linux ubuntu etc.
Q4. Can you provide OEM/ODM service? How much do I need to pay for your OEM service?
Re: Yes we can. The charges for OEM service depends on the different level of customize. the process of customization is following:
1) provide your specific requirement.
2) our design engineer draw the design draft.
3) you confirm the design draft.
4) we start produce it.
Q5. Can you print my logo on the mini computer ?
Re: Yes, we can silkscreen logo on computer case, silkscreen logo need extra fee and laser logo is free(just have one color:white) MOQ is 1 unit.
Q6. Can your device work 24h*7 days?
And what about the temperature range it can operate in? Re: Yes it can be working in 24h*7 days, working temperature range 0°C~50°C.
Q7. Can this computer support 2 monitors?
Re: Yes, it support 2 monitors display via 1H-D-MI and 1 VGA.
Q8. What is the lead time of your products?
Re: Sample order within 1~3 business days . Bulk order within 3~15 business days ( depends on order qty) ,we will test the model to insure the quality before shipping.
Q9. What payment method do you accept?
Re: We accept L/C,Paypal, Western Union, T/T, Alibaba Trade Assurance etc.
Q10. How will you delivery the device to me?
Re: Via DHL /Fedex / UPS / EMS by default, by sea, by air , DDP or send it to you according to your request.
Q11. Which models can run pfsense as a firewall?
Re: 2 or more LAN mini pc can run pfsense as a firewall. we have 2 LAN/4 LAN/6 LAN model.
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