Q1. Can I place a sample order? A: Yes, we welcome sample order to test and check quality. Mixed samples are also acceptable.
Q2.How is an order processed?
A:1. Please give your requirements.
2. We quote according to your requirements .
3. We provide aproforma invoice with your agreement.
4. We proceed your order or pre-production sample after your payment.
Q3. What about the lead time?
A: A sample order requires 7-12 days; mass production time 3-4 weeks, depending on the order quantity & styles.
Q4. Can we customize the design and logo?
A: Yes. Please inform us formally before our production and We will provide 3D pictures for you to confirm the style.
Q5. Do you have any MOQ for custom order?
A: Yes, we do have a MOQ for custom designs. It depends on the specific designs. So please contact us for more details.
Q6. What is your payment methods?
A: Alipay, T/T, Western Union, MoneyGram, PayPal, etc.
Q7. How do you ship the goods and how long does it take to arrive?
A: We usually ship by Fedex, DHL, UPS or TNT. It usually takes 5-7 days to arrived.
Q8. How to deal with the faulty?
A: Firstly,our products are made with strict quality control to ensure that each piece you receive is of good quality. Secondly, for any defective product, we will offer you credit, replacement or refund.