Q: Is the sample free? Yes, sample fee and freight will be charged at EXW price ,but they will be refunded after you confirm a
bulk order.
Q: What are the payment terms?
30% deposit, 70% balance before delivery. for your convience,We accept Alibaba Assurance, T/T, Western union and Paypal.
Q: How about the Lead time?
For samples, usually 3-7 days. For bulk order, usually 15-30 days.
Q: Do you provide OEM service?
We have much experience in customized color, logo, and packing box. ODM request also can do for you.
Q: What kind of packaging you offer?
We have elegant poly bags, and carton. If you do not like these packaging,we also accept customization.
Q: What kind of transportation methods you offer?
We usually use express & by air & by sea,freight collect by your account is also welcome.
Q: How can you control the quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
Q: Do you offer warranty?
AWe provide 12 months warranty for all our products. Once there are any quality problems, we will offer you best solutions accordingly.