1.What material jewelry you can provide? -We are mainly in silver jewelry, Brass,stainless steel and Real gold jewelry auxiliary,We have more than sixteen years production experience, with mature and fully experience
2.Could you supply OEM/ODM service?
-Yes.We can supply OEM/ODM service. Please feel free to contact us for more information.
3.Can we go visit your factory?
-Yes, Welcome to visit our factory, video call to show you our showroom is also available.
4.Can you make custom designs and add my logo?
- Yes, We can make custom designs, add your logo on products and packages.
5.Can I get one sample?
- Yes, we can offer one sample for checking quality. Sample charged US $30-$100/design that depends on the design, sample charge will refund upon bulk order.
6.What is your minimum order quantity?
- Main material: 925 sterling silver (30 Pieces/Pairs) - Main material: Brass (60 Pieces/Pairs) -Cannot mix plating color, stone color and ring size within MOQ.
7.What’s your production time?
-Our production time is 25-35days normally.
8. How about your after-sales service?
- A. Within one week of receipt of the goods, the customer receives the goods should be checked, if the problem should be informed within one week.
- B. If the confirmation is a quality problem, we will provide free replacement cargo services.
- C. If the cause of goods quality problems is due to uncontrollable factors, we only charge you the cost of repair.
- D. For that you have sold the products, problems due to the passage of time or wear caused by abrasion, etc., we will have to charge you a certain repair costs.