Q : How long is the lead time? A : Usually 7-10 days for sample. Q : What services do you provide? A : We can provide OEM/ODM services. We have a professional design and production team, that can produce according to your requirements. Q: What's your order process? A : Step 1: Confirm the order details (design/art-work, material, quantity, size etc) Step 2: Pay the deposit Step 3: Start production Step 4: Finish production and quality checking Step 5: Arrange the balance Step 6:Ship out goods and provide tracking number Step 7: Receive the goods Step 8: Give feedback (in order to improve our production and service)